Corporate Series

BEGINNER’S (BE) LEVEL

Overview

$ 99

Per Month
  • This track is designed for those with zero to little exposure to English. This track uses a thematic approach that is easily related to the workplace to learn English. The lessons focus will be on:
    • Introduction to vocabulary used on a daily basis at work.
    • Understanding the fundamental laws of grammar.
    • Development of basic listening, speaking, reading and writing skills.

Intended Outcomes

$ 99

Per Month
  • • Significant increase in usage of words from the common vocabulary base.
    • Read and comprehend short passages and work orders.
    • Comprehend instructions and job/ work orders.
    • Talk about their work and job requirements.
    • Write short messages, emails and other required correspondences at work.

Who should register?

$ 99

Per Month
  • Individuals with zero or little background in English.
    Recommended for:
    • Shop-floor staff
    • Storefront/ customer-facing staff
    • Clerical and administrative staff

Duration

$ 99

Per Month
  • 48 hours over specified period in the Schedule of Training

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.

GENERAL ENGLISH PROFICIENCY (GEP) | ACCELERATED ENGLISH PROFICIENCY (AEP)

Overview

$ 99

Per Month
  • This track is for executives and middle management who have a need to close general language proficiency gaps that can enable them improve on their work delivery. The lessons will include:
    • Words, idioms, phrases and jargons of a wider business vocabulary base.
    • Refresher in grammatical structures.
    • Social and corporate networking essentials.
    • Fundamental communication strategies.
    • Preparation of common business documents.

Intended Outcomes

$ 99

Per Month
  • • Increased business vocabulary base for effective construction of ideas and concepts.
    • Sound grammar for clear and accurate communication.
    • Improved written and oral fluency.
    • Coherent preparation of business documents for presentation and reporting.
    • Increased confidence in social and professional conduct.

Who should register?

$ 99

Per Month
  • Participants should have an acceptable level of English language proficiency and a strong desire to further improve.Recommended for:
    • Executives
    • Managers
    • Management Trainees

Duration

$ 99

Per Month
  • *96 hours* Note:
    Over 6 months for GEP; over 4 to 10 weeks for AEP.

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.

EFFECTIVE COMMUNICATION FOR EXECUTIVES (ECE)

Overview

$ 99

Per Month
  • This track caters to those with specific language requirements. The focus is two-fold i.e. on the basic tenets of language mastery and the skill-based knowledge to excel in the following:• Communication protocols.
    • Conversational and correspondence techniques.
    • Managing discussions and meetings.
    • Delivering effective reports and presentations.
    • Selling and negotiating.

Intended Outcomes

$ 99

Per Month
  • • Communicate with confidence at the workplace.
    • Improved networking capabilities.
    • Managed quality of work delivery.
    • Improved team-work and positive attitude in the workplace.
    • Improved ability to present ideas on reports and presentations.
    • Better articulation of ideas to secure buy-in from stakeholders.

Who should register?

$ 99

Per Month
  • Participants should have an acceptable level of English and a strong desire to improve general English communication skills at the workplace.Recommended for:
    • Executives
    • Managers
    • Management Trainees
    • Sales & Marketing Personnel

Duration

$ 99

Per Month
  • 24 hours

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.

EFFECTIVE WRITING FOR EXECUTIVES (EWE)

Overview

$ 99

Per Month
  • This track caters to those who need to improve on specific areas of English writing. The focus is two-fold i.e. on the basic tenets of language mastery and the skill-based knowledge to excel in the following processes:• Plan the information and structure a document
    • Construct proper business sentence structures with correct grammar
    • Present ideas and opinions in written form.
    • Write emails and other correspondences for different situations
    • Analyse and interpret data and write technical reports.

Intended Outcomes

$ 99

Per Month
  • • Structure and prepare business documents intelligently.
    • Write in clear and concise English.
    • Express thoughts and ideas clearly to stakeholders.
    • Avoid common mistakes in writing or breaches in business writing protocols.
    • Manage quality of work delivery.

Who should register?

$ 99

Per Month
  • Participants should have an acceptable level of English and a strong desire to improve general English communication skills at the workplace.Recommended for:
    • Executives
    • Managers
    • Management Trainees
    • Sales & Marketing Personnel
    • Finance Personnel
    • Risk Managers
    • Audit Managers

Duration

$ 99

Per Month
  • 24 hours

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.

MANAGING MEETINGS AND MINUTES (MMM)

Overview

$ 99

Per Month
  • This programme has been designed to address the needs of those in specific roles, tasked to prepare effectively for a business meeting and record accurately the information required for further action.• Prepare for meetings
    • Write notice of meetings and the agenda
    • Participate in discussions and meetings – observe protocols
    • Chair a meeting
    • Write the minutes of meetings
    • Follow-up on meeting decisions

Intended Outcomes

$ 99

Per Month
  • • Prepare effectively for discussions or meetings.
    • Structure an agenda and inform stakeholders effectively.
    • Articulate ideas and facilitate discussion for effective outcomes during meetings.
    • Record minutes in clear and concise English in correct grammatical structures.
    • Communicate to respective stakeholders on important issues and action items following a meeting.

Who should register?

$ 99

Per Month
  • Participants should have an acceptable level of English and a need to fill the role of managing meetings or writing minutes at the workplace.Recommended for:
    • Executives
    • Managers
    • Management Trainees

Duration

$ 99

Per Month
  • 16 hours

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.

LEGAL ENGLISH FOR EXECUTIVES (LEE)

Overview

$ 99

Per Month
  • This programme has been designed to address the needs of those in specific roles who are frequently exposed to legal jargons and contractual terms and terminologies.• Contract Law
    • Procurement Contracts
    • General terms and conditions
    • Corporate policy drafting

Intended Outcomes

$ 99

Per Month
  • • Understand general legal concepts and terminology in contractual laws.
    • Apply critical thinking skills in the reading and interpretation of general legal materials such as legal correspondences and contractual terms and obligations.
    • Write clear, effective, and conventional English in the preparation of corporate policies.

Who should register?

$ 99

Per Month
  • Participant should have an acceptable level of English and holds specific duties in procurement, accounts, risk or policy management.

Duration

$ 99

Per Month
  • 16 hours

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.

MAXIMUM IMPACT PRESENTATION SKILLS (MIPS)

Overview

$ 99

Per Month
  • This programme has been designed to help those who are often expected to present reports and findings in department meetings and in formal events. MIP will equip these with the ability to speak confidently to small and large audiences and employ a repertoire of public speaking skills such as eye lock, gestures, vocal projection and intonation, stance, movement, effective design and use of visuals and handling difficult questions from the floor. Participants have ample opportunity to review and self-evaluate their skills from video playbacks of their practical presentation sessions.• Plan a business presentation – mind-maps and prioritisation
    • Plan an impactful introduction, the contents and challenging closure
    • Improve on appearance and gestures
    – Maintaining eye lock
    – Posture and movement
    – Vocal projection and modulation
    • Create and use visuals effectively
    • Present with visuals – describe what the slide shows before elaborating on its meaning
    • Present one on one & handle questions professionally

Intended Outcomes

$ 99

Per Month
  • • Plan and organize storyboard of relevant information for effective presentation
    • Communicate effectively by employing effective eye-lock, intonation, and gestures,
    • Leverage on catchy introductions and impactful closure.
    • Develop clarity and effectiveness in oral/graphic communication.
    • Learn proven techniques to increase presentation impact and influence
    • Design and use visuals effectively in presentation
    • Deliver an effective presentation of proposals/recommendations/reports
    • Develop confidence in public speaking and handle questions from the audience like a pro

Who should register?

$ 99

Per Month
  • Participants should have an acceptable level of English and a need to present reports and proposals to management and stakeholdersRecommended for:
    • Executives
    • Managers
    • Management Trainees

Duration

$ 99

Per Month
  • 16 hours

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.

ENGLISH FOR EFFECTIVE CUSTOMER SERVICE (EECS)

Overview

$ 99

Per Month
  • This programme has been designed to help customer service executives to speak with clear, correct and conversational English; handle multi-cultural and technological contexts of communication; be aware of different communication styles and adapt their communication to relate better to customers; engage with colleagues in a collaborative and customer oriented workplace; and write business correspondences that are clear, concise and courteous when handling concerns and complaints from irate customers.• Face to face with customers – impact of body language and vocal projection on first impressions
    • Understand and recognise customer preferred communication styles
    • Modify your communication to engage different customer types
    • Practise skills of dealing with customers
    – Active listening skills
    – Acknowledge customer’s concern – use empathy, mirroring, echo and playbacks
    – Probe to understand customer concerns
    – Learn to say no gracefully
    – Inform on actions taken or recommend actions to be taken by customers
    – Inform what can and cannot be done
    – Respond to customers concern on a performance problem
    – Clear misunderstanding with an unhappy customer
    – Dealing with customers on the phone
    • Lead and participate in discussions and meetings with customers
    • Write clear and concise emails to attend to customer inquiries and concerns

Intended Outcomes

$ 99

Per Month
  • • Leverage on non-verbal communication strengths to manage perceptions
    • Recognise different personality and preferred communication styles of customers.
    • Modify communication style to facilitate more responsive / assertive communication.
    • Listen actively, empathise, acknowledge and probe for underlying concerns.
    • Handle unreasonable expectations and to say no graciously
    • Lead and participate in discussions with customers observing protocols of professional speaking
    • Plan and write concise and positive emails to customers

Who should register?

$ 99

Per Month
  • Participants should have an acceptable level of English and a need to handle difficult colleagues and customers.Recommended for:
    • Front line customer service executives
    • Call centre executives
    • Management Trainees

Duration

$ 99

Per Month
  • 16 hours

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.

EFFECTIVE COMMUNICATION FOR LEADERSHIP AND TEAM BUILDING (ECLTB)

Overview

$ 99

Per Month
  • This programme has been designed to assist current and emerging leaders to relate effectively to team members – modifying communication styles to match personal preferences and personalities of different people; practising active listening; giving descriptive and helpful feedback; directing; coaching and delegating; and leveraging on strengths of different team dynamics.
    • Understanding and recognising personalities and preferred communication styles
    • Modifying behaviours and communication styles to facilitate better buy-in
    • Active listening and giving objective feedback
    • Directing, coaching and delegating
    • Acknowledging, Probing, Informing, Saying No
    • Communicating in team building

Intended Outcomes

$ 99

Per Month
  • • Recognise different personality and preferred communication styles.
    • Modify communication style to facilitate more responsive communication.
    • Listen actively, empathise, acknowledge and probe for underlying concerns.
    • Give positive feedback and say no graciously
    • Communicate clearly with team members on opinions and suggestions
    • Lead teams with clear directions and procedures

Who should register?

$ 99

Per Month
  • Participants should have an acceptable level of English and a need to fill the role of leading and supporting team members to foster team cohesion towards task accomplishment.Recommended for:
    • Executives
    • Team leaders
    • Managers

Duration

$ 99

Per Month
  • 16 hours

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.

COMMUNICATION FOR TEAM BUILDING (CTB)

Overview

$ 99

Per Month
  • This programme is a high energy and fully interactive programme with effective communication skills that will enable them to relate confidently and professionally with customers and colleagues at the workplace.
    • Understand the impact of communication, teambuilding, decision making and conflict management.
    • Enhance awareness of individual work styles.
    • Understand the different stages of team development.
    • Understand the importance of performance management through goal setting and feedback.

Intended Outcomes

$ 99

Per Month
  • • Improve on your ability to ‘listen’ to and acknowledge other people’s presence and intentions.
    • Empathise with someone else’s predicament or state of affairs in order to provide the right response.
    • Improve your ability to work better through effective communication.
    • Better planning and decision making as a team and carry out conflict and risk management
    • Able to better develop individual strengths to achieve team camaraderie.

Who should register?

$ 99

Per Month
  • Participants should have an acceptable level of English and a need to fill the role of leading and supporting team members to foster team cohesion towards task accomplishment.Recommended for:
    • Executives
    • Team leaders
    • Managers

Duration

$ 99

Per Month
  • 8 hours

Course Fee

$ 99

Per Month
* LHoL reserves the right to change the course duration, timing and fees from time to time. Please enquire within to obtain the latest updates.